If you don't have a MEGS_Log licence, or your licence is being
controlled through a text licence key,
simply contact MEGS_Log support to
have a new licence key issued. A fee may be payable in advance of the
key being issued.
Otherwise the following information only applies if you have an
existing (though perhaps expired) Sentinel key, and you don't wish to move
to text key based licence control.
If you have never had a MEGS_Log licence and Sentinel key then
contact MEGS_Log support to
arrange a MEGS_Log licence purchase.
Some older versions of MEGS_Log (prior to version 3.0) were distributed
with a different form of licensing system. To upgrade these licences you will
need to contact MEGS_Log support and
change the form of licence control.
The Sentinel key that enforces the MEGS_Log licence is encoded at the time
of purchase with the support expiry date (in the case of perpetual licences)
or the licence expiry date (in the case of time limited licences). If you want
to extend your support period or your licence expiry date then you will need
to update the information encoded in the licence key.
To update the Sentinel key:
Contact MEGS_Log support to discuss
your support extension or licence expiry date extension. A fee may be payable
in advance of completing the extension request.
With your existing Sentinel key plugged into the computer, start
MEGS_Log. Under the Help menu select
Licence.
Click the Request support extension or the
Request licence extension button (the text on
the button changes depending on the type of MEGS_Log licence previously
encoded into the key). If the button is disabled then MEGS_Log has not
been able to read the licence key, or the licence key does not contain a
MEGS_Log licence that can be extended - contact support.
You will be presented with a dialog box to select a file in which to store
information about the licence key. If you don't provide an extension then ".req"
will be automatically added.
Forward the file saved in the step above to MEGS_Log support by
email.
Support will use the information in the file to generate a licence update
file, which they will send back to you via email. This process may take a few
business days.
Save the licence update file (with extension ".upw") in the email from
MEGS_Log support to your computer. With the same Sentinel licence key in the
computer that was used to generate the licence request, start MEGS_Log and
under the Help menu select
Licence.
Click the Update licence key button. When
prompted, select the licence update file.
MEGS_Log will load the new licence information into the Sentinel key. If
you receive an error message then contact MEGS_Log support. Otherwise the
licence key is ready for use with the new licence details.